Online Teen Driver Education


Terms & Conditions
Class D, 24-Hour Online Driver Education Course


* This online course must be accessed exclusively on a laptop or desktop computer. Using other devices, such as phones or tablets, may result in technical issues or poor performance.
**The I Agree button shall be enabled only after the user has reviewed all information in full by using the scroll-bar and has entered their signature(s) at the end of the Terms and Conditions.



COURSE LICENSURE
Costech Technologies, Inc. is licensed by the Department of Public Safety through the Driver Training Program Office, 1970 West Broad Street, Columbus, Ohio 43223.

Enterprise Name: Costech Technologies Inc.
Enterprise License #: 1421
Enterprise Address: 3755 Junction Blvd., Suite 2, Raleigh, NC 27603.
Main Enterprise URL: [ohiodrivereducation.com]

Costech Technologies, Inc., hereafter referred to as “Costech” or the “Course Provider”.



THE ONLINE CLASS D, 24-HOUR DRIVER EDUCATION COURSE CAN BE TAKEN FOR ONE OF THE FOLLOWING REASONS:
• If you are a Class D (Under 18)
• If you are an Adult (18 and older)
• NEW! If you are a Temporary Resident/Limited Term License Applicant
o Anyone applying for a Limited Term License after July 1, 2025, will need to take the Class D, 24-Hour Driver Education Course prior to scheduling your Driving Tests with an Ohio Driver Examiner. This applies to temporary residents in the U.S. who are not U.S. citizens or permanent residents. If your Permit says “non-renewable, non-transferable,” this requirement applies to you.



TO BE ELIGIBLE TO ENROLL IN THE ONLINE CLASS D, 24-HOUR DRIVER EDUCATION COURSE, YOU MUST:
• Be at least 15 years and 6 months old,
• Have access to the Internet,
• Complete the online registration form on the next page, and
• Pay the registration fee. This fee includes all required instructional material and needs to be paid before course activation.



* On the online registration form on the next page, students must provide an email address that will not block messages, such as a .com or .net domain. School email addresses are not allowed, as most school servers block external links and unapproved emails.



** Before a Completion Certificate can be issued, the student must have an Ohio Learner’s Permit, and the Learner’s Permit Number must be entered in the student file. If a valid number is missing at the time of course completion, certificate issuance will be delayed. Students will be reminded to verify this information before beginning the Final Exam.

On the Registration Page, all information entered must exactly match the Learner’s Permit, including the first, middle, and last name. Nicknames, abbreviations, or missing names are not allowed. If a certificate is issued with inaccurate or incomplete information entered by the student, a duplicate certificate fee will be required before a corrected certificate can be issued.



*** On the online registration form on the next page,
• If you are under 18 years old, please enter the correct information for both the Student and Parent/Guardian sections.
• If you are 18 years of age or older, enter your own information in both the Student and Parent/Guardian sections.



COURSE TUITION
The registration fee for the course is $99.00, with an optional $9.95 fee for course narration (audio enhancement). This feature can be added or removed on the Registration Page during enrollment.

In the event a Student and/or Parent bundles this service with a physical driving school and remits payment directly to the driving school, the amount charged shall be determined exclusively by the driving school for its bundled package and shall be at the sole discretion of the driving school. The Course Provider has no control over, and assumes no responsibility or liability for, any amounts charged by the driving school for such bundled packages. The Student and/or Parent acknowledges and agrees that any disputes regarding fees, refunds, or services provided as part of such bundled packages are solely between the Student and/or Parent and the driving school, and hereby releases and holds harmless the Course Provider from any and all claims, demands, or causes of action arising from or relating to such transactions.



TIME REQUIREMENTS:
• The course includes 24 hours of state-mandated content, aligned with the Ohio Driver Training Curriculum.
• 24 hours is the minimum course time requirement; there is no maximum.
• All coursework, including the Final Exam, must be completed within 180 days from the date you begin the first page of the course.
o If the course is not completed within this timeframe, you will be required to restart the course, and a reinstatement fee will apply.

Course Timers
Five timers are built into this course:
1. Login Time – Total time you are logged into the course, regardless of work completed.
2. Course Time – Time spent actively completing the course content (reading, watching videos, or taking Quizzes/Tests). Simply being logged in without working does not count.
3. Consecutive Time Limit – If you are logged in for 2 consecutive hours, the system will automatically log you out. You must take a mandatory 15-minute break before logging back in.
4. Daily Time Limit – You may complete a maximum of 4 hours of training per calendar day. After 4 hours, the system will log you out, and you may resume the next day.
5. Idle Time Setting – If there is 15 minutes of inactivity, the system will log you out. Idle time does not count toward your course time.

*A countdown timer on the Welcome Page displays the number of days remaining to complete the course. If the timer reaches zero, the course will be locked, and you will be required to restart from the beginning. A reinstatement fee of $49.50 will apply.



COURSE BREAKDOWN – THE COURSE IS COMPOSED OF:
• 10 Written Modules/Units (including videos and animations)
• 37 Quizzes
• 11 Tests
• 1 Final Examination



TO BE ELIGIBLE TO TAKE THE FINAL EXAMINATION, YOU MUST:
• Read every page of the online textbook and complete all Modules/Units in order, starting at Unit 1, Page 01,
• Achieve a minimum proficiency of 75% on all Quizzes/Tests, and
• Meet the minimum course time requirement of 24 hours.



GRADING AND FINAL EXAMINATION:
• The student agrees that they may not be certified or given credit for the Online Course unless they score 75% or higher on each Quiz/Test.
• The Final Exam will consist of 50 randomly drawn questions.
• You will have 3 attempts to successfully pass the Final Exam (all other quizzes and tests have no limit on retakes). If you do not achieve the required 75% on your first attempt, you must wait until the next calendar day to retake the exam. The system will not allow multiple attempts on the same day.
• If you fail all 3 attempts, you will be required to retake the entire course and a reinstatement fee will be applicable.



COURSE COMPLETION AND CERTIFICATION POLICY
The Course Provider is prohibited from issuing a certificate of completion if the student has not met all the requirements for course completion, and a student shall not accept a certificate under such circumstances. The Completion Certificate is sent by email once all of the requirements have been met:
• 24-hour minimum course time, and
• You have successfully completed the course in its entirety:
o All Modules/Units,
o All Quizzes/Tests, and
o The Final Exam



Completion Certificates are verified and issued by a person – they are not automated. Our instructor will issue the Completion Certificate within 3 business days (Monday to Friday) after course completion. If you have not received your certificate within 3 business days, check your Spam/Junk Mail. If not found, contact support@costech.com to request another be sent. Please add the student’s name in the email subject line.

*Before the Completion Certificate is issued, you will also receive a separate email from us, notifying you that you have met the course requirements and that the course is now completed.



EXPEDITED COMPLETION CERTIFICATE
If you need your Completion Certificate issued before 3 business days:
• A $25 fee will be applicable.
• Send an email to support@costech.com
• Please add the following information in your Email Subject Line: Ohio Expedited Completion Certificate Request, Student Name and/or Student ID.



DUPLICATE/REPLACEMENT CERTIFICATES
The student is responsible for ensuring that all registration and profile information matches the name and details on their Driver’s License or Learner’s Permit. If incorrect information is provided by the student and a certificate is issued with that incorrect information, an $8 duplicate certificate fee will apply to create a corrected certificate. If a Completion Certificate is issued but the student does not receive it, the student has 10 days from the completion date to request that it be resent. After 10 days, an $8 fee will apply. If a fee is required, a secure payment link will be sent by email, and the request will be processed once payment is received. To verify or update student information, or to request a corrected or duplicate certificate, email support@costech.com and include the student’s name in the subject line.



PAYMENT AND REFUND POLICY
• Course payments are made to Costech Technologies or Costech USA, and receipts will appear under one of these names.
• Payments can only be made by Credit Card, not Debit Card.
• Once payment is received, the Student and Parent will be notified via email.
• Students may request a refund within 7 days of registration. A full refund minus a $10 administrative fee will be issued for timely cancellations.
• The Course Provider may terminate enrollment or charge a reinstatement fee if the course is not completed within 180 days or if any policy violations occur.
• All registration fees are fully refundable if the course is discontinued by the Course Provider, preventing a student from completing the course, or the enrollment of the student was procured as a result of any misrepresentation in advertising, promotional materials, or representation made by the owner or employee(s) of the Course Provider.

In the event a Student and/or Parent remits payment directly to the driving school, any requests for refunds must be directed to that driving school. The driving school’s refund policies are determined solely at its discretion, and the Course Provider has no control over, and assumes no responsibility or liability for, such policies or any related transactions.



CIRCUMVENTION WARNING
The student agrees to personally complete all 10 Modules/Units, Quizzes, Tests, and the Final Exam. Any attempt to cheat, provide false information, or allow another person to complete the course is illegal. If Costech determines that a student has misrepresented themselves or cheated, the course will be terminated without a refund, and legal action may be pursued against the student and/or parent.



COURSE ACCESS AND TECHNICAL REQUIREMENTS
The course is available to students 24/7, but access may be affected by factors such as internet service, computer performance, firewall settings, or browser configuration, which are outside the Course Provider’s control. Customer and Technical Support are available to assist with troubleshooting.
To complete the course, students must meet the minimum hardware and software requirements:
• Use Google Chrome for the best experience
• A computer with a mouse/pointing device and speakers
• Hardware capable of supporting the course software



REPRESENTATIONS AND WARRANTIES
The student confirms that all registration and user information provided is true and accurate, and understands that this accuracy is required for enrollment. Any willful or intentional misrepresentation constitutes a breach of this agreement and may result in the student being held liable for any damages incurred by the Course Provider, including general, consequential, or punitive damages.



LIMITATION OF LIABILITY
The student acknowledges that the liability of the Course Provider, its agents, and employees for any act, omission, or negligence is limited to the amount of the registration fee paid by the student or parent.
The student and parent also understand and authorize the Course Provider to access public databases solely for student identity validation purposes. This information will be used exclusively for verification.



PRIVACY STATEMENT AND SECURITY
The Course Provider collects certain information from students throughout the website and online course. This information is used only for course administration and student verification and will never be sold or used to promote unrelated products or services.

All personal information is encrypted and accessible only to authorized administrators or instructors for purposes such as updating student records, reviewing progress, and issuing Completion Certificates.

In accordance with DPS regulations, the Course Provider will access one or more public databases to extract necessary information through a third-party identification system to verify student identity. The student authorizes the Course Provider to access this information under the condition that it be used exclusively for student validation. Information entered during registration must be accurate and truthful.
• For students under 18, the parent’s identity is verified.
• For students 18 and older, the student’s identity is verified.
• If the identity cannot be verified immediately, contact support@costech.com. Once verified, course access will be granted.


During online registration, students must select and answer three Security Questions. Write down your questions and answers, as they are required each time you log in.

You will have 60 seconds to answer your Security Question correctly. If you do not answer the question correctly the first time, you will have one additional opportunity to answer the security question. If the second question is answered incorrectly, you will be locked out of the course for 24 hours. After 24 hours, your account will be automatically unlocked. To request an earlier unlock, email support@costech.com. Please add the student name or Student ID in the email subject line.


If an online registration is completed without payment, the unpaid account will remain in the system for 30 days. After 30 days, the account will be deleted, and the student will need to re-register to access the course.

If an online registration is completed with payment, but the student does not log in or access the course for 60 days, the account will be deactivated (not deleted). An email notification will be sent to the student and parent, and the account can only be reactivated by contacting Costech.


TERMS & CONDITIONS ACKNOWLEDGMENT AND BINDING AGREEMENT

I understand that all communication with the Course Provider’s Administrator(s), Instructor(s), and support personnel must remain respectful and free of abusive or offensive language. Any use of such language may result in suspension or removal from the course without a certificate of completion or refund. I also understand that I, and no one else, must complete all coursework honestly. Any willful misrepresentation or cheating will result in immediate removal from the course without a certificate or refund.

In the section below, please type the full legal name of both the student and the parent in the appropriate textboxes. Typing your name serves as a legal and binding signature acknowledging that you have read, understood, and agreed to all Terms & Conditions listed above.
• If you are under 18 years old, type the full legal name of both the student and the parent. If you are 18 years of age or older, type the full legal name of the student in both textboxes.

Once signed, this agreement constitutes the entire contract between the Course Provider, the student, and the parent. Any verbal assurances or promises not contained in this agreement are not binding on either party.


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